SHIPPING POLICY
Shipping Policy
Last updated: 10/30/2024
Thank you for visiting ioniccustoms.com. Below is our shipping policy outlining the details regarding the processing and delivery of our products.
1. Processing Time
-
Custom-Made Products:
All custom-printed and made-to-order products may ship next day for stickers or take up to 2 weeks for hats to process before shipping. The time required to create your custom product varies depending on the complexity of the design and the volume of orders at the time. -
In-Stock Products:
Products that are in stock will be processed and shipped either the same day or the next business day after the order is placed.
2. Shipping Time
Once your order is processed and ready for shipment, delivery times will vary depending on your location and the shipping method selected at checkout. We offer a variety of shipping options to ensure you receive your order in a timely manner. Typical delivery time ranges from 3-7 business days depending on your location.
Please note that shipping times are estimates and do not include the time required for processing custom products.
3. Shipping Cost
Shipping costs will be calculated at checkout based on your location and the size of your order. We offer various shipping options, including standard and expedited shipping, which can be selected at checkout.
4. International Shipping
At this time, Ionic Customs, LLC primarily ships within the United States. For international shipping inquiries, please contact us at sales@ioniccustoms.com to discuss availability and costs.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so that you can monitor the delivery status of your package.
6. Delayed or Lost Packages
While we strive to ensure timely delivery of all orders, Ionic Customs, LLC is not responsible for any delays caused by the shipping carrier. If your package is delayed or lost, please contact the carrier directly for further assistance. However, if you need help from our end, feel free to reach out to us at sales@ioniccustoms.com.